This is a front‑of‑house role and an important ambassadorial position for the firm, being the first point of contact for our clients and visitors.
Working closely with the Senior Receptionist and Office Assistant, and reporting to the IT & Administration Director, you will play an important role in ensuring the smooth day‑to‑day running of reception and meeting facilities, while delivering a consistently high standard of client service.
Key responsibilities:
You will be organised, reliable and confident in dealing with clients and colleagues at all levels. You will take pride in maintaining a professional environment and understand the importance of discretion and confidentiality.
Strong communication skills, attention to detail and a team‑focused approach are essential, along with good IT skills and the ability to adapt in a busy office environment.
- Acting as the first point of contact for clients, visitors and incoming telephone calls
- Providing a professional, welcoming and efficient front‑of‑house service
- Preparing and supporting meeting rooms and client meetings
- Managing incoming post and general reception administration
- Supporting the wider Operations team with day‑to‑day administrative tasks
Reception is covered between 8.30am and 6.00pm, Monday to Friday, on a rotating shift basis. Occasional out‑of‑hours support may be required for firm events, with overtime paid.
Salary will be agreed depending on experience, with an annual review each April.